Privacy Policy & Notice
Last modified: November 13, 2026
Respawn Technologies Private Limited, doing business as Glide (together, “Glide”, “we”, “us” or “our”), respects your privacy and is committed to protecting the personal information we hold about you. This privacy policy and notice (the “Notice”) explains how we collect, use and share personal information when you use our website, the Glide mobile apps for iPhone and Android (the “Apps”), and the free and paid membership services, deal alerts and other features we offer through them (the “Services”). It also explains the choices you have. Respawn Technologies Private Limited is the controller of the personal information described here. The website, the Apps and the Services are together called the “Glide Platform”.
Information that we collect
When you use the Glide Platform we may collect personal information, meaning information that identifies you, relates to you, or could identify you when combined with other information. We collect the following kinds.
Information you provide to us:
You can browse parts of the Glide Platform without telling us who you are. Some features need information from you:
- Account details: when you sign in we collect the phone number or email address you use, or the basic profile details that Apple or Google share with us when you choose to sign in with them. You may add your name, country or region and other profile details.
- Travel preferences: your home airport, dream destinations, trip lengths, cabin classes, the routes you track and the deals you save to your wishlist.
- Membership purchases: when you buy Eco or Elite in the Apps, the purchase is processed by the Apple App Store or Google Play. If we offer checkout on the website, a third-party payment processor handles your card. In both cases we receive confirmation of the purchase and the plan you chose. We do not receive or store your full card number.
- Messages and feedback: what you send when you contact support, answer a survey, tell us why you are cancelling, or take part in the referral programme.
Information we get from third parties:
We may receive information from sign-in providers, app stores and payment processors (for example, whether a subscription is active), from a friend who refers you, and from analytics and advertising partners who help us understand how people find Glide.
Information collected automatically:
- Usage information: the screens and pages you open, the deals you view, how often you use the Glide Platform and what you tap on.
- Location information: an approximate location derived from your IP address and, only if you allow it in your device settings, your device location, which we use to show where you are on the deals map.
- Device information: device model, operating system, app version, language, time zone, IP address and device or advertising identifiers.
- Notification information: the token your device issues so that we can send you push alerts, and whether an alert was delivered or opened.
- Website storage: the website does not use advertising or analytics cookies. It saves one setting in your browser, whether you chose prices for the US or Europe, so the page remembers it next time. You can clear it at any time in your browser settings.
How we use the information
We use personal information for the purposes below.
- Provide the Services: find deals from your home airport, track your routes, send the price-drop alerts you asked for and keep your wishlist.
- Facilitate your purchase: start, renew, change or cancel a membership and apply referral rewards.
- Communicate with you: send service messages, alerts and, where you have agreed or the law allows, news and offers about Glide.
- Provide customer support: answer questions and resolve problems.
- Maintain and improve the Glide Platform: analyse usage, fix faults, test new features and keep the Glide Platform secure.
- Measure marketing: understand which campaigns lead to installs and memberships, and build audience lists for advertising where permitted.
- Meet legal obligations: comply with law, enforce our terms and protect Glide, our members and others.
How we share information
We do not sell your personal information for money. We share it only as described here.
- Service providers: companies that work for us, such as hosting, analytics, mapping, messaging, customer support and payment providers. They may use the information only to provide their services to us.
- App stores: Apple and Google, to process purchases and, where you consent, to handle refund requests.
- Booking partners: when you choose to book a deal we send you to an airline or travel seller. What you give them is governed by their own privacy policy.
- Corporate structure: our affiliates, and a buyer or successor if Glide is involved in a merger, financing, acquisition or sale of assets.
- To prevent harm: where we believe sharing is needed to investigate or prevent fraud, a security issue or harm to a person.
- To protect our rights and as required by law: in response to a lawful request from a court or public authority, or to establish or defend legal claims.
- Marketing and advertising: with advertising and measurement partners, in a limited form such as device identifiers, to promote the Glide Platform.
- With your consent: in any other case where you have asked or agreed.
Security
We use technical and organisational measures designed to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your sign-in details private and tell us straight away if you think your account has been accessed without permission.
Choices about your information
- Account information: you can review and edit your details under Profile, then Personal Info, in the Apps.
- Alerts and marketing: you can change push alerts under Notification Preferences or in your device settings, and unsubscribe from marketing emails using the link in any of them. We will still send messages that are necessary for your account.
- Location: you can turn device location off at any time in your device settings.
- Browser storage: you can clear the saved region setting in your browser at any time; the website will then choose prices based on your time zone.
- Advertising identifiers: your device lets you limit ad tracking or reset your advertising identifier.
- Deleting your account: you can ask us to delete your account by writing to support@glidedeals.com.
Your California privacy rights
If you live in California you have the right to know what personal information we collect, use and disclose, to request a copy, to ask us to correct or delete it, and to opt out of any sale or sharing of it for cross-context behavioural advertising. You will not be treated differently for using these rights. You, or an agent you authorise, can make a request using the details under “Contact us”. We will verify the request before acting on it.
Rights of residents of other US states
Residents of Colorado, Connecticut, Utah, Virginia and other states with comparable laws may have the right to confirm whether we process their personal information, to access, correct or delete it, to receive a portable copy, and to opt out of targeted advertising, sale of personal information and certain profiling. If we decline a request you may appeal by replying to our decision, and we will tell you how to contact your state attorney general if the appeal is refused.
Rights of residents in the European Union (EU), UK and Switzerland
If you are in the European Economic Area, the United Kingdom or Switzerland, we process your personal information on these legal bases: performing our contract with you, our legitimate interests in running and improving the Glide Platform, your consent, and compliance with law. You have the right to access, correct, erase, restrict or object to our processing, to data portability, and to withdraw consent at any time. You may also complain to your local data protection authority. Glide is operated from India, so your personal information is transferred to and processed in India and in the countries where our service providers operate. Where we transfer personal information outside the EEA, the UK or Switzerland, we rely on safeguards recognised by law, such as the European Commission’s standard contractual clauses and the UK International Data Transfer Addendum.
Rights of residents of India
If you are in India, you have rights under the Digital Personal Data Protection Act, 2023, including the right to a summary of the personal data we process, to have it corrected, completed, updated or erased, to withdraw consent, to nominate another person to exercise your rights, and to have a grievance addressed. Write to our grievance officer at support@glidedeals.com. If you are not satisfied with our response you may approach the Data Protection Board of India.
Rights of Canadian residents
If you live in Canada you may ask for access to the personal information we hold about you and request that it be corrected. You may withdraw consent to our collection, use or disclosure of your information, subject to legal and contractual limits. Your information may be stored and processed outside Canada, where it is subject to local law.
How long do we keep your information
We keep personal information for as long as your account is open and for as long afterwards as we need it for the purposes in this Notice, including to meet legal, tax and accounting duties, resolve disputes and enforce our agreements. When we no longer need it we delete it or make it anonymous.
Children’s privacy
The Glide Platform is intended for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
Links to other websites
The Glide Platform links to airlines, travel sellers and other sites that we do not control. This Notice does not cover them. Please read their privacy policies before giving them your information.
Updates to this notice
We may change this Notice from time to time. When we do, we will post the new version here and update the “Last modified” date. If a change is material we will tell you in the Apps or by email before it takes effect.
“Do Not Track”
Some browsers send a “Do Not Track” signal. There is no agreed standard for how to respond, so the website does not currently change its behaviour when it receives one. Where the law requires us to honour a specific opt-out signal, such as Global Privacy Control, we do.
Contact us
If you have a question about this Notice or want to use any of your rights, write to us at support@glidedeals.com or at:
Respawn Technologies Private Limited
301, Kitty Park CHS, Bawdi Cross Lane, Orlem Malad West, Mumbai 400064, India